Effective Date: 9/12/24

Frontline Community Church we are committed to protecting the privacy of individuals who interact with us via text messaging services. This Privacy Policy explains how we collect, use, and protect information when you send a text message to our church.

1. Information We Collect

When you send us a text message, we may collect:

Phone Number: The number you use to send the message.
Message Content: The content of the message, including any personal information shared.
Date and Time: The date and time your message was sent and received.

We do not knowingly collect personal data from individuals under the age of 13. If you are under 13, please do not send messages to us without the consent of a parent or guardian.

2. How We Use Your Information

We may use the information collected for the following purposes:

Responding to Inquiries: To respond to your messages and provide the information or services you requested.
Internal Communications: To keep a record of conversations to improve our service.
Legal Compliance: To comply with legal requirements, including those related to 10DLC (A2P 10-Digit Long Code) regulations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

Service Providers: We may share your information with trusted service providers who assist in operating our messaging platform.
Legal Compliance: We may share your information if required by law or to comply with legal proceedings or requests from government authorities.

4. Data Security

We take reasonable precautions to protect the information you provide via text. However, no method of transmission over the internet or via mobile networks is completely secure. We cannot guarantee absolute security.

5. Opting Out

If you no longer wish to receive messages from us, you may opt out by texting "STOP" in response to any of our messages. You will receive no further communications from us via text unless you choose to reinitiate contact.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at office@frontlinegr.com.